.cc-hero{background:linear-gradient(110deg,#f1faf8,#e5f4f0)}
.cc-hero-grid{display:grid;grid-template-columns:minmax(0,1.3fr) minmax(250px,.7fr);align-items:center;gap:36px;padding-top:65px;padding-bottom:64px}
.cc-hero h1{font-size:clamp(39px,5.2vw,65px);line-height:1.06;letter-spacing:-.052em;margin:15px 0}
.cc-hero h1 em{color:#087e88;font-style:normal}
.cc-hero p,.cc-panel>p{font-size:14px;line-height:1.75;color:#5b7480}
.cc-hero-grid>div:first-child>p{max-width:660px}
.cc-actions{display:flex;flex-wrap:wrap;gap:10px;margin-top:24px}
.cc-hero-status{border-radius:18px;padding:27px;background:#07364a;color:#fff}
.cc-hero-status strong{font-size:20px;line-height:1.3}
.cc-hero-status p{color:#d3e8e8;font-size:13px;margin-top:10px}
.cc-layout{display:grid;grid-template-columns:220px minmax(0,1fr);gap:26px;padding-top:49px;padding-bottom:65px;align-items:start}
.cc-side{position:sticky;top:91px;display:grid;gap:4px;background:#f5faf9;padding:15px;border:1px solid #dfebed;border-radius:15px}
.cc-side a{display:flex;align-items:center;min-height:44px;font-size:13px;color:#395969;padding:10px 13px;border-radius:9px;font-weight:700}
.cc-side a:hover,.cc-side a:focus-visible{color:#087e88;background:#e9f5f2}
.cc-content{display:grid;gap:29px}
.cc-panel{padding:29px;border:1px solid #dfe9ec;border-radius:19px;background:#fff;scroll-margin-top:95px}
.cc-panel h2{font-size:clamp(23px,3vw,32px);line-height:1.2;margin:10px 0}
.cc-inbox,.cc-empty{border:1px solid #dce9ea;border-radius:14px;overflow:hidden;margin-top:23px}
.cc-empty-bar{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:13px 19px;background:#f0f7f6;font-size:12px;color:#4c6673}
.cc-empty-bar span{color:#798e94}
.cc-empty>div:last-child{padding:32px 19px;text-align:center;display:grid;justify-items:center}
.cc-empty-icon{display:grid;place-items:center;width:62px;height:62px;border-radius:15px;background:#e7f5f1;color:#007f85;font-size:36px}
.cc-empty h3{margin:14px 0 8px;font-size:19px}
.cc-empty p{max-width:500px;color:#637b86;font-size:13px;margin-bottom:19px;line-height:1.6}
.cc-standards{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:11px;margin:23px 0 16px}
.cc-standards article{padding:20px;border-radius:13px;background:#f3f9f8;border:1px solid #dfebea}
.cc-standards strong{font-size:13px;line-height:1.5;display:block}
.cc-standards p{font-size:12px;line-height:1.65;color:#637984;margin-top:9px}
.cc-panel>.cc-note{font-size:12px;color:#586f79}
.cc-concern-grid{display:grid;grid-template-columns:1fr 1fr;gap:17px;margin-top:22px}
.cc-concern-grid form{display:grid;gap:11px;align-content:start}
.cc-concern-grid label{font-size:13px;font-weight:750;color:#2f4b59;display:grid;gap:6px}
.cc-concern-grid label small{font-size:11px;color:#6b818b;font-weight:400}
.cc-concern-grid input,.cc-concern-grid textarea,.cc-concern-grid select{width:100%;padding:11px 12px;background:#fff;border:1px solid #bfd3d8;border-radius:9px;color:#12364b;font-size:13px;min-height:44px;font-family:inherit}
.cc-concern-grid textarea{resize:vertical}
.cc-concern-grid :is(input,textarea,select,button):focus-visible{outline:3px solid #0d9b9b;outline-offset:2px}
#ccFeedback{font-size:12px;color:#136d64;min-height:21px;margin:8px 0}
.cc-preview{padding:21px;background:#f5faf9;border-radius:14px;border:1px solid #dce9e7;min-width:0}
.cc-preview-head{display:flex;justify-content:space-between;gap:12px;align-items:center;font-size:11px;color:#58717b}
.cc-preview-head span{font-size:10px;font-weight:800;letter-spacing:.03em;border:1px solid #d0dfdf;padding:6px;border-radius:6px;background:#fff}
.cc-preview-text{white-space:pre-wrap;overflow-wrap:anywhere;min-height:180px;background:#fff;padding:19px;margin:18px 0;font-size:12px;line-height:1.7;border:1px solid #dce8e8;border-radius:10px}
.cc-preview-text.is-ready{color:#234a54}
.cc-guide{padding:14px;border-left:3px solid #138487;border-radius:6px;background:#e6f4f0}
.cc-guide strong{font-size:12px}
.cc-guide p,.cc-preview>p{font-size:12px;color:#637781;line-height:1.6;margin-top:8px}
.cc-preview>p{margin:17px 0}
.cc-preview>button{border:1px solid #c5d4d8;border-radius:9px;color:#6e7d82;background:#edf2f2;padding:12px 15px;font-size:12px}
.cc-next{display:flex;align-items:center;justify-content:space-between;gap:20px;background:#eff8f7;border-radius:18px;padding:27px;margin-bottom:75px}
.cc-next h2{font-size:24px;margin:9px 0}
.cc-next p{font-size:13px;color:#617985}
.cc-next>div:last-child{display:flex;gap:10px;flex-wrap:wrap}
@media(max-width:1000px){.cc-standards{grid-template-columns:1fr}.cc-concern-grid{grid-template-columns:1fr}}
@media(max-width:830px){.cc-layout,.cc-hero-grid{grid-template-columns:1fr}.cc-layout{padding-top:27px}.cc-side{position:static;display:flex;overflow-x:auto;white-space:nowrap;padding:8px}.cc-side a{flex:none}.cc-next{align-items:flex-start;flex-direction:column}}
@media(max-width:550px){.cc-hero-grid{padding-top:44px;padding-bottom:35px}.cc-hero h1{font-size:42px}.cc-hero-status{padding:19px}.cc-panel{padding:18px;border-radius:14px}.cc-inbox .cc-empty-bar{align-items:flex-start;flex-direction:column}.cc-concern-grid{gap:16px}.cc-actions .pill-btn{flex:1}.cc-next>div:last-child{display:grid;width:100%}.cc-next>div:last-child a{width:100%}}
@media print{.market-header,.market-footer,.status-note,.cc-side,.cc-actions,.cc-next,.cc-hero-status{display:none!important}.cc-layout,.cc-concern-grid{display:block}.cc-panel{box-shadow:none;break-inside:avoid}}

/* Emphasize guidance without faded inaccessible microcopy. */
.cc-empty-bar span,.cc-standards p,.cc-panel>p{color:#49636d}

.cc-empty p,.cc-guide p,.cc-preview>p,.cc-next p{color:#47616c}

/* Legible field instructions for private incident notes. */
.cc-concern-grid label small{color:#49636d}

/* WebKit 320px: long hero headings must not force a wider grid track. */
@media(max-width:830px){
 .cc-hero-grid{grid-template-columns:minmax(0,1fr)}
 .cc-hero-grid>*{min-width:0}
}
@media(max-width:550px){
 .cc-hero h1{font-size:clamp(33px,9.4vw,42px);overflow-wrap:anywhere}
 .cc-actions>*{min-width:0}
}

/* Honest, interactive future-inbox shell. Nothing resembling user data is persisted. */
.cc-app-shell{display:grid;grid-template-columns:minmax(245px,.92fr) minmax(0,1.4fr);gap:0;border:1px solid #d8e6e7;border-radius:17px;overflow:hidden;margin-top:23px;background:#fff}
.cc-app-sidebar{min-width:0;background:#f4faf8;padding:18px;border-right:1px solid #dae7e8}
.cc-app-heading{display:flex;flex-wrap:wrap;justify-content:space-between;align-items:center;gap:7px;font-size:14px}
.cc-app-preview-tag{font-size:10px;font-weight:800;letter-spacing:.06em;padding:6px;border-radius:6px;border:1px solid #bad5d1;color:#255d61;background:#fff}
.cc-app-tabs{display:flex;gap:5px;margin:15px 0}
.cc-app-tabs button{flex:1;min-width:0;min-height:44px;border:1px solid #cbdbdc;color:#325664;background:white;font:inherit;font-size:13px;font-weight:750;border-radius:8px}
.cc-app-tabs button[aria-selected=true]{background:#0a4555;color:#fff;border-color:#0a4555}
.cc-app-stats{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}
.cc-app-stats span{display:flex;justify-content:space-between;flex-wrap:wrap;gap:7px;padding:13px;background:white;border:1px solid #d9e7e5;border-radius:10px;color:#405c65;font-size:12px}
.cc-app-stats strong{font-size:19px;color:#193e4c;line-height:1}
.cc-app-label,.cc-app-main form>label{display:block;font-size:12px;font-weight:800;color:#2b4b59;margin:17px 0 7px}
.cc-app-main form label small{display:block;font-weight:400;font-size:11px;margin-top:5px;color:#496371;line-height:1.5}
.cc-app-main{padding:20px;min-width:0}
.cc-app-main :is(input,select,textarea),.cc-app-sidebar select{box-sizing:border-box;width:100%;min-width:0;min-height:44px;padding:11px;border:1px solid #b7ced1;border-radius:9px;background:#fff;font:inherit;font-size:13px;color:#163747}
.cc-app-main input[type=file]{font-size:11px;max-width:100%;display:block}
.cc-app-main textarea{min-height:105px;resize:vertical}
.cc-app-main :is(input,select,textarea,button):focus-visible,.cc-app-tabs button:focus-visible,.cc-control-actions button:focus-visible{outline:3px solid #0d848c;outline-offset:2px}
.cc-inbox-panel .cc-empty{margin:15px 0 0}
.cc-inbox-panel .cc-empty>div:last-child{padding:22px 12px}
.cc-inbox-panel .cc-empty p{font-size:12px;color:#49616a}
.cc-inbox-panel .cc-empty h3{font-size:16px}
.cc-app-content-head{display:flex;align-items:flex-start;justify-content:space-between;gap:10px}
.cc-app-content-head h3{font-size:20px;margin:7px 0}
.cc-not-live{font-size:10px;white-space:nowrap;color:#6c4c30;background:#fff6e9;border:1px solid #ebdabd;border-radius:6px;padding:8px;font-weight:800}
.cc-app-help,.cc-file-note{color:#455e69;font-size:12px;line-height:1.65}
.cc-file-note{padding:11px;background:#eff7f6;border-radius:9px;margin-top:8px;overflow-wrap:anywhere}
.cc-file-note.warning{color:#8b423b;background:#fff4ef}
.cc-app-draft-area{border:1px solid #d7e5e6;background:#f6fbfb;border-radius:12px;padding:15px;margin-top:17px}
.cc-app-draft-area>strong{font-size:12px;color:#214c5b}
.cc-message-preview{white-space:pre-wrap;overflow-wrap:anywhere;font-size:12px;line-height:1.75;margin:12px 0;padding:13px;background:white;border:1px solid #e3eded;border-radius:8px;min-height:100px}
.cc-draft-advice{font-size:12px;color:#3f5b66;line-height:1.6}
.cc-draft-advice ul{padding-left:19px;margin:7px 0 0;display:grid;gap:6px}
.cc-compose-actions{align-items:center}
.cc-compose-actions button{min-height:44px;font-size:12px}
.cc-compose-actions button:disabled{background:#edf1f2;color:#687983;border:1px solid #ccd8db;cursor:not-allowed}
#ccMessageFeedback{min-height:22px;font-size:12px;margin:12px 0;color:#21655d}
.cc-moderation-preview{border:1px solid #d6e6e8;background:#f4faf9;border-radius:14px;margin-top:20px;padding:22px}
.cc-moderation-preview h3{font-size:21px;margin:8px 0}
.cc-moderation-preview p{font-size:12px;color:#435e69;line-height:1.7}
.cc-control-actions{display:flex;flex-wrap:wrap;gap:9px;margin:14px 0}
.cc-control-actions button{min-height:44px;padding:11px 14px;border:1px solid #bcd5d7;background:#fff;border-radius:9px;font-weight:800;font-size:12px;color:#135c67}
.cc-control-actions button[aria-pressed=true]{background:#114b59;color:#fff}
#ccControlPreview{background:white;border:1px solid #d8e7e6;padding:14px;border-radius:9px;overflow-wrap:anywhere}
.cc-moderation-link{display:inline-flex;align-items:center;min-height:44px;font-size:12px;font-weight:800;color:#0b6b74;text-decoration:underline}
@media(max-width:1060px){.cc-app-shell{grid-template-columns:1fr}.cc-app-sidebar{border-right:0;border-bottom:1px solid #dae7e8}}
@media(max-width:550px){.cc-app-sidebar,.cc-app-main{padding:14px}.cc-moderation-preview{padding:16px}.cc-app-content-head{flex-direction:column}.cc-control-actions{display:grid;grid-template-columns:1fr}.cc-compose-actions{display:grid}.cc-compose-actions>*{width:100%}}
@media print{.cc-app-shell,.cc-moderation-preview{break-inside:avoid}.cc-control-actions,.cc-app-tabs,.cc-compose-actions{display:none!important}}

.cc-business-entry{display:flex;flex-wrap:wrap;gap:8px;align-items:center}
@media(max-width:600px){.cc-business-entry>*{width:100%}}

/* Hidden until server authorizes genuine conversations; inactive preview stays separate. */
.cc-live-panel[hidden]{display:none!important}
.cc-live-panel{margin:20px 0;padding:22px;background:#edf9f4;border:1px solid #b8dad0;border-radius:15px}
.cc-live-grid{display:grid;grid-template-columns:minmax(180px,.8fr) minmax(0,1.35fr);gap:14px;margin-top:15px}
.cc-live-list,.cc-live-dialog{padding:18px;background:#fff;border:1px solid #d5e4e5;border-radius:12px;min-width:0}
.cc-live-list h4,.cc-live-dialog h4{font-size:16px;margin-bottom:13px}
.cc-live-list ul{list-style:none;padding:0;margin:0 0 15px;display:grid;gap:8px}
.cc-live-list li{font-size:12px;line-height:1.5}
.cc-live-list li button{display:block;width:100%;min-height:44px;text-align:left;border:1px solid #c4d8da;background:#f7fcfb;color:#254b5c;border-radius:8px;padding:11px;font-size:12px}
.cc-live-list li button[aria-current=true]{background:#174e5a;color:#fff}
.cc-live-grid form{display:grid;gap:9px;min-width:0}
.cc-live-grid label{font-size:12px;font-weight:800;line-height:1.5;color:#294c5b}
.cc-live-grid label small{display:block;font-size:11px;font-weight:400;color:#45626d;margin-top:3px}
.cc-live-grid input,.cc-live-grid select,.cc-live-grid textarea{min-width:0;max-width:100%;width:100%;min-height:44px;padding:11px;border:1px solid #b5d0d1;border-radius:8px;background:#fff;color:#1b3848;font-size:13px;font-family:inherit}
.cc-live-grid textarea{resize:vertical}
.cc-live-actions{display:flex;flex-wrap:wrap;gap:8px;align-items:center}
.cc-live-actions button,#ccLiveReport{border:1px solid #b6cdd0;border-radius:9px;padding:10px 13px;min-height:44px;background:#fff;color:#184b58;font-size:12px;font-weight:800}
.cc-live-actions button:disabled,#ccLiveReport:disabled{color:#687783;background:#edf1f2;cursor:not-allowed}
.cc-live-grid :is(button,input,select,textarea):focus-visible{outline:3px solid #0c858e;outline-offset:2px}
#ccLiveMessages{min-height:130px;max-height:280px;overflow-y:auto;border:1px solid #dce8e8;border-radius:9px;padding:12px;display:grid;gap:10px;align-content:start}
#ccLiveMessages p{font-size:12px;line-height:1.6;color:#49636b}
#ccLiveMessages article{display:grid;gap:6px;border:1px solid #d6e5e3;border-radius:9px;padding:12px;white-space:pre-wrap;overflow-wrap:anywhere;font-size:12px;line-height:1.6}
#ccLiveMessages .cc-message-own{background:#ebf8f1}
#ccLiveMessages .cc-message-other{background:#f5f7f8}
#ccLiveMessages small{font-size:11px;color:#49616b}
#ccLiveReportForm{border-top:1px solid #e0ebeb;padding-top:18px;margin-top:20px}
#ccLiveFeedback{color:#205965;font-size:12px;line-height:1.5;margin-top:9px}
@media(max-width:760px){.cc-live-grid{grid-template-columns:1fr}.cc-live-panel{padding:14px}.cc-live-list,.cc-live-dialog{padding:14px}}

/* Authenticated conversation-history pagination; no fabricated older messages. */
.cc-load-older{display:block;margin:11px 0 16px;min-height:44px;padding:10px 16px;
 border:1px solid #b8d6d8;background:#f1faf8;color:#155565;border-radius:10px;
 font-size:13px;font-weight:800;cursor:pointer}
.cc-load-older[hidden]{display:none!important}
.cc-load-older:disabled{opacity:.6;cursor:not-allowed}
.cc-load-older:focus-visible{outline:3px solid #0b8993;outline-offset:3px}

/* Verified-only personal conversation preferences (no prelaunch fake settings). */
.cc-live-folder-label{display:block;font-size:12px;font-weight:800;color:#284e5a;margin:12px 0 6px}
#ccLiveFolder{width:100%;min-height:44px;padding:10px;border-radius:9px;
 border:1px solid #b8d3d5;background:#fff;color:#173d4e;font:inherit;font-size:13px;margin-bottom:12px}
.cc-live-preference-note{font-size:12px;color:#46636d;line-height:1.6;margin:9px 0 14px}
#ccLiveMute,#ccLiveArchive{min-height:44px}
#ccLiveFolder:focus-visible{outline:3px solid #0b8791;outline-offset:2px}

/* Verified closed-conversation reporting is never shown with the backend off. */
.cc-closed-report[hidden]{display:none!important}
.cc-closed-report form{display:grid;gap:8px;margin:20px 0 0}
.cc-closed-report form label{font-size:13px;font-weight:800;color:#264b5b;line-height:1.5}
.cc-closed-report form label small{display:block;font-weight:400;font-size:11px;color:#49636d}
.cc-closed-report :is(select,textarea){width:100%;min-width:0;max-width:100%;font:inherit;font-size:13px;min-height:44px;
 padding:11px;border:1px solid #b9d3d5;border-radius:9px;background:#fff;color:#1f4654}
.cc-closed-report textarea{min-height:110px;resize:vertical}
.cc-closed-report form button{justify-self:start;min-height:44px}
.cc-closed-report form button:disabled{background:#e9eeee;color:#6c7c81;border:1px solid #cad9db;cursor:not-allowed}
.cc-closed-report :is(select,textarea,button):focus-visible{outline:3px solid #098994;outline-offset:2px}
#ccClosedFeedback{font-size:12px;line-height:1.6;color:#225c66;min-height:18px}
@media(max-width:560px){.cc-closed-report form button{width:100%;justify-self:stretch}}

/* Consent-first preferences: invisible until verified backend / account approval. */
.cc-notify-preferences[hidden]{display:none!important}
.cc-notify-preferences form{display:grid;gap:13px;margin-top:20px;max-width:750px}
.cc-notify-toggle{display:flex;gap:12px;align-items:flex-start;padding:14px 16px;
 border:1px solid #d4e6e4;background:#f6fbfa;border-radius:12px;font-size:13px;
 font-weight:750;color:#1b4b5a;line-height:1.5}
.cc-notify-toggle input{flex:0 0 21px;width:21px;height:21px;accent-color:#087a82;margin-top:2px}
.cc-notify-toggle small{display:block;margin-top:5px;font-size:12px;font-weight:400;color:#46616b}
.cc-notify-clock-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}
.cc-notify-clock-grid label{display:block;color:#294d5c;font-size:12px;font-weight:800;margin-bottom:7px}
.cc-notify-clock-grid input{width:100%;min-width:0;min-height:44px;padding:10px;
 border:1px solid #aacbd0;border-radius:9px;background:#fff;color:#18394c;font:inherit}
.cc-notify-clock-grid input:disabled{background:#eff3f3;color:#687b80}
.cc-notify-region{font-size:12px;line-height:1.65;color:#415e6a}
#ccNotifyFeedback{font-size:12px;line-height:1.6;color:#1f5d66;min-height:20px}
.cc-notify-preferences :is(button,input):focus-visible{outline:3px solid #0a8992;outline-offset:3px}
@media(max-width:570px){.cc-notify-clock-grid{grid-template-columns:1fr}
.cc-notify-preferences .cc-actions button{width:100%}}


/* Recipient-only future notification inbox; hidden by HTML and JS while inactive. */
.cc-private-alert-list{list-style:none;margin:1rem 0;padding:0;display:grid;gap:.65rem}
.cc-private-alert{border:1px solid rgba(8,36,59,.15);border-radius:14px;padding:.85rem 1rem;
 display:flex;justify-content:space-between;align-items:center;gap:.75rem;background:#fff}
.cc-private-alert:not(.is-read){border-left:4px solid #246d75}
.cc-private-alert>div{display:grid;gap:.28rem;min-width:0}
.cc-private-alert strong{font-size:1rem;color:#08243b}
.cc-private-alert small{font-size:.85rem;color:#506174}
.cc-private-alert button{white-space:nowrap;min-height:44px}
.cc-private-alert button:disabled{opacity:.65}
.cc-private-empty{color:#506174}
@media(max-width:440px){.cc-private-alert{flex-wrap:wrap}
.cc-private-alert button{width:100%}}